Terms & Conditions

Terms & Conditions

Last Updated: 5 October 2026

Welcome to The Feels.

These Terms & Conditions govern your use of the The Feels website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

1. About The Feels

The website is operated by [legal business/entity name], trading as The Feels.

Registered/Business Address: [business address]
Email: [customer support email]
Phone: [customer support number]

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, modify, or distribute website content without permission.

  • Use automated systems or methods to improperly access or collect website data.

  • Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, minor variations may occur due to:

  • Screen and device settings

  • Photography and lighting

  • Manufacturing variations

  • Product batches

  • Packaging updates

Such variations do not necessarily indicate a product defect.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.

  • Change product availability.

  • Discontinue products.

  • Modify product specifications or packaging.

  • Cancel an order where a product is unavailable or cannot be supplied.

If we cancel a prepaid order, the applicable amount will be refunded according to our refund process.

5. Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Any applicable taxes, shipping charges, discounts, or promotional adjustments will be displayed during the purchasing process as applicable.

We reserve the right to correct pricing errors or other inaccuracies.

If an order has been placed at an incorrectly displayed price due to an obvious technical or human error, we may contact you regarding the order or cancel it and process an applicable refund.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Payment issues

  • Incorrect customer information

  • Shipping limitations

  • Other legitimate business or operational reasons

7. Payments

Payments are processed through third-party payment providers and gateways.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

The Feels does not generally store complete payment-card information on its own systems where payment processing is handled by third-party payment providers.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are not guaranteed and may be affected by circumstances outside our reasonable control.

9. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund & Returns Policy.

By placing an order, you acknowledge that you have reviewed and accepted the applicable return conditions.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Videos

  • Text

  • Website design

  • Layouts

  • Icons

  • Product descriptions

  • Software and code

is owned by or licensed to The Feels and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to us, you agree that the content is truthful and does not violate the rights of any third party.

By submitting content, you grant The Feels permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

12. Third-Party Services

Our website may use third-party services, applications, payment providers, logistics providers, analytics tools, social-media integrations, or other technologies.

Your use of third-party services may also be subject to their respective terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers.

13. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience. The Feels does not necessarily endorse or control those websites and is not responsible for their content, availability, security, or privacy practices.

14. Limitation of Liability

To the extent permitted by applicable law, The Feels will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, transportation disruptions, technical failures, strikes, public emergencies, or other similar events.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the courts having appropriate jurisdiction over [City, State], unless otherwise required by applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

The Feels
Email: Info@thefeels.in
Phone/WhatsApp: +91 83208 51539